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CRM, trends, AI, dashboard, social media, cloud, businesses, customer

CRM Trends are Changing Thanks to the new-age AI

As per research by Statistica, AI usage in CRM systems is projected to deliver roughly $394 billion in additional revenue to businesses in the...
TikTok working with Dentsu on a new campaign performance tracking solution

TikTok working with Dentsu on a new campaign performance tracking solution

TikTok is looking to help marketers continue to track engagement data, despite the gradual move away from cookie tracking, through a new partnership with...
Instagram, social media, social media platform, Jane Manchun Wong, reverse engineering, Instagram stories, Twitter, Instagram app, Stories feed, engineering, user interface, social media giant

Instagram Trying On Ways to Navigate Through Users’ Stories

Instagram has recently announced that it is working on new ways to navigate via users' Stories feed on the platform. This is to help...
Mindsay, Chatbot, Coronavirus, COVID-19, CX, Customer Experience, Customer Support, AI, Artificial Intelligence, automation, airlines, online travel agency, hospitality, Guillaume Laporte, bot, customer experience automation

Mindsay Offers Free Access to Its Chatbot for Improving Customer Support

The customer experience automation (CXA) firm Mindsay, has recently announced three-months free access to its customer support bots. This is to provide enhanced customer...
Online Marketing

Bobby Barr Media Announces Its New Online Marketing Services

The Halifax based digital marketing agency, Bobby Barr Media, has recently announced the launch of its updated range of online marketing services. This is...
LinkedIn, Data, Latest Trends, content engagement, coronavirus posts, COVID-19, working from home, social media, Asia-Pacific, WFH posts, LinkedIn posts, content management, user data

LinkedIn Releases Data on Latest Trends for Content

LinkedIn has recently published a data report regarding the current content engagement trends on its platform. The company said that it is witnessing a considerable...
Assembly Acquires Refersion to Expand its E-Commerce Offerings

Assembly Acquires Refersion to Expand its E-Commerce Offerings

Assembly, the e-commerce technology company, Assembly has announced its latest acquisition of Refersion, an affiliate and influencer marketing provider based in New York. This acquisition adds in Assembly's growing list...
ABM, ITSMA, Marketers, Account-based marketing, One-to-Few ABM, One-to-Many ABM

73% of Marketers Are Set to Increase ABM Budgets in 2020

ABM is going to raise the marketing budgets in the coming days. According to a study by ITSMA, almost 73% of marketers who are...
Facebook, lawsuit, ILikeAd Media, Ads, FB customers, misleading users, cloaking schemes

Facebook files lawsuit against ILikeAd Media for Using Its Ads to...

Facebook has sued a Hong Kong-based Chinese company for using ads to deceive FB customers. The Chinese company compromised FB users with Malware, instructing...
Content Marketing

Content Marketing Will Undergo Transformations in 2020

Consumers will become more serious about privacy concerns in 2020 and beyond. Companies need to gear up to receive ongoing questions from their consumers...
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