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(CX) and (EX) are both equally important in driving customer loyalty.

Fueling Business Growth by Aligning Customer Experience with Employee Experience

“Disruption is becoming the norm, and because of this business processes must evolve. What worked for years doesn’t work anymore and what works today...
Cristy-Garcia

Paving the Way for The New Wave of CMOs

“Marketers have a skillset that should be utilized for things outside of just improving the bottom line but if you can prove your value...
Metaverse Creating Opportunities for B2B Marketing

Metaverse Creating Opportunities for B2B Marketing

  “As people will tend to spend more and more time on the Metaverse, their need for virtual goods and services will also increase. Organizations...
The Urgency to Utilize Digital Experience Platform in 2022

The Urgency to Utilize Digital Experience Platform in 2022

“If you are not able to evaluate the existing customer experience, you can’t improve it. Therefore one key DXP feature is Customer Journey Mapping,...
Elevating Customer Experience with Digital Experience Platforms

Elevating Customer Experience with Digital Experience Platforms

“By learning about consumer preferences – not just the types of items, but the colors and styles they choose, among other attributes – AI...
How Brands can Deliver Seamless Customer Engagement Experience

How Brands can Deliver Seamless Customer Engagement Experience

“My advice is to find a customer engagement platform that offers a broad portfolio of solutions that are designed to work together to create...
Leveraging AI-Powered Technology to Enhance Business Performance

Leveraging AI-Powered Technology to Enhance Business Performance

“Using highly efficient LangOps, organizations can grow globally without having to worry about hiring expensive native speakers. AI-powered translation, along with humans who can...
The Evolving Role of a CMO around Martech and Innovation

The Evolving Role of a CMO around Martech and Innovation

“All CMOs have to be looking at marketing tech and innovation - how to be more innovative, find new insights, and be more efficient....
Steps Brands can take Deliver Seamless Customer Experiences

Steps Brands Can Take To Deliver Seamless Customer Experiences

“Every company should foster a “test and learn” culture where teams are free to test new ideas and technologies and not be afraid to...
Studio Q

Developing Superior Workflows for Today’s Creatives and Marketers

“Qumulo’s goal has always been to become a vendor-neutral, cloud-agnostic platform with a consistently great experience across any environment, whether it is on-premises, hybrid...
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