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Acquia Reveals Results of Annual Customer Experience (CX) Trends Survey
Acquia, the digital experience leader, today released its annual Customer Experience (CX) Trends Report. Based on findings from a survey of marketers and consumers, the...
Five B2B Customer Experience (CX) Trends to Watch Out for in 2024
As 2024 approaches, it is essential to anticipate the potential developments shaping the CX landscape. Changing customer expectations will drive the adoption of the...
Sprinklr Launches 700 plus New Features for Unified Customer Experience
Sprinklr announces its latest platform release (v. 18.8). With this, the Sprinklr AI+ platform will now get integrated with Google Cloud’s Vertex AI and...
Sinch Messagemedia Releases New SMS Service to Enhance Customer Experience
Sinch releases SMS for Zoho Desk globally through its Customer Communications Cloud, which extends Sinch MessageMedia’s two-way SMS capabilities.
SMS for Zoho Desk by Sinch...
PSCO Launches New Parent Brand to Simplify Customer Experience
Philadelphia Sign Company (PSCO) announced the launch of PSCO Sign Group to expand its national footprint. The launch will better align the company with...
Norfolk Southern, DrayNow Partner To Improve Customer Experience
Norfolk Southern Corporation announced Wednesday an $8 million investment in DrayNow, Inc. and the formation of a joint venture to transform the intermodal capabilities of rail. Together, the...
Loop Media Announces New Entertainment Channels For Superior Customer Experience
Loop Media, Inc., the free streaming television media company for business which provides over 2 billion video views every month via restaurants, retail businesses,...
NIBAV Lift Provides A Customized Customer Experience By Leveraging Salesforce
NIBAV Lifts, a leading manufacturer in the premier home lifts industry today announced a collaboration with Salesforce, the global CRM leader, to create a seamless and personalized...
ABN AMRO to Provide Faster and Smarter Digital Customer Experiences with NICE CXone
ABN AMRO deploys NICE CXone to expand its digital capabilities to provide faster and smarter customer experience across their journey.
NICE helped ABN AMRO to...
UserTesting and Contentsquare Together will to Improve Digital Customer Experience for Organizations Globally
UserTesting joins with Contentsquare to provide organizations with more customer experience opportunities. They can get insights from across digital properties, allowing them to transform...
