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Veeva Systems Announces Migration to Vault CRM for Enhanced Customer Experience
Veeva Systems has announced that Vault CRM is now the go-forward solution for all new customers. Early adopters are live on Vault CRM. Existing...
TechSee Brings AI Visual Service Automation to Amazon Connect Agent Workspace’s Omnichannel Customer Experience
TechSee is collaborating with Amazon Web Service's (AWS) Amazon Connect Agent Workspace to integrate its AI-powered visual experience platform. This integration removes deployment costs....
Brevo Commerce Suite to help Retailers and E-Commerce Companies Boost Customer Experience and Sales
Brevo, a CRM provider, has launched a new solution called Brevo Commerce Suite. It provides retailers and e-commerce companies with a 360-degree view of...
IST Networks to Implement Customer Experience Transformation Project with Virgin Mobile KSA
IST Networks, a CX Tech system integrator and platinum Genesys partner, has announced a strategic Customer Experience Transformation project with Virgin Mobile KSA. The...
How CMO-CXO Partnership Can Help Transform the Customer Experience
Marketing leaders increasingly emphasize the importance of providing a good CX throughout the customer journey. Achieving a holistic and innovative CX involves a close partnership...
Holley Names Philip Dobbs Senior Vice President of Customer Experience Marketing
Holley Inc., a leader in automotive aftermarket performance solutions, today announced Philip Dobbs has joined the organization as Senior Vice President of Customer Experience...
Blue Zone Planet Installs the GroupBy AI Search & Discovery Shopify App to Improve...
GroupBy Inc. successfully implements the GroupBy AI Search & Discovery Shopify app with Blue Zone Planet. The integration will help Blue Zone Planet to...
Three Customer Experience Trends for 2024
In 2024, customer experiences (CX) continue to evolve and stay the primary catalyst for driving the growth of a brand.
It is crucial...
Airship Merges Experimentation and Optimization to Improve Mobile Customer Experience
Airship introduced a series of enhancements to experiment and optimize mobile customer experience more easily.
Airship will now centralize all its experiments from optimizing the...
Acquia Reveals Results of Annual Customer Experience (CX) Trends Survey
Acquia, the digital experience leader, today released its annual Customer Experience (CX) Trends Report. Based on findings from a survey of marketers and consumers, the...
