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ABN AMRO to Provide Faster and Smarter Digital Customer Experiences with NICE CXone
ABN AMRO deploys NICE CXone to expand its digital capabilities to provide faster and smarter customer experience across their journey.
NICE helped ABN AMRO to...
Zero-Party Data: The Key to Maximize Marketing Campaigns & Customer Experiences
Zero-party data is a good tool to maximize marketing campaigns, nurture stronger customer relationships and enhance the customer experience.
While there is no silver bullet...
Nine Out of 10 Companies Report that Using First-Party Data Improves Customer Experiences, Twilio...
71% of UK consumers trust that brands only use first-party data in personalisation, yet only 5% of UK brands use entirely first-party data in...
Meet & Exceed Customer Experiences in These Five Brilliant Ways
Consumers' demands have increased to top-notch customer experience from all brands. As they have the choice to shift, they can quickly pick brands that...
Liveperson Strengthens Conversational AI Capabilities to Assist Brands Improve Customer Experiences
LivePerson, a provider of customer engagement solutions, has announced enhancements to its Conversational AI that will enable brands to engage in vastly improved conversations...
BMC Helix Declares Elevated Customer Experiences in the Cloud
BMC, a global leader in software solutions for the Autonomous Digital Enterprise, affirmed that its cloud-based BMC Helix solution is the number one choice for modern enterprises...
Akia Teams up with Veriff to Offer Fast and Secure Customer Experiences
Veriff, a global identity verification provider, today announced a partnership with the guest messaging platform Akia. By partnering with Veriff, Akia can take the safety...
Oracle Honors Creators of Outstanding Customer Experiences
To honor the creators of truly excellent experiences across the entire customer journey, Oracle today announced the winners of the 2022 Markie Awards. The awards...
T-Mobile Partners with Google Cloud to Transform Customer Experiences
T-Mobile and Google Cloud today announced plans to transform customer experiences for wireless customers everywhere, leveraging Google Cloud's expertise in data analytics, artificial intelligence...
UserTesting Collaborates with AKQA to Help Global Brands Deliver Digital Customer Experiences
AKQA, a digital transformation firm, has announced a collaboration with UserTesting, a video-based human insight platform, has been announced. In order to assist brands...
