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Google Cloud and Twilio Grow Businesses to Advance Customer Experience with AI
Google Cloud and Twilio grow their businesses as they bring Google Cloud generative AI to Twilio’s customer engagement products to boost customer experiences. The...
TDCX AI to Bring Innovation into Customer Experience
TDCX announced the launch of its artificial intelligence (AI) consulting arm, TDCX AI. TDCX aims to leverage AI capabilities to analyze big data, generate...
Zero-Party Data: The Key to Maximize Marketing Campaigns & Customer Experiences
Zero-party data is a good tool to maximize marketing campaigns, nurture stronger customer relationships and enhance the customer experience.
While there is no silver bullet...
Prokeep Announces Game-Changing Customer Experience Solution, Setting A New Benchmark For Distribution Communication &...
Prokeep, distribution's leading communication and commerce platform that has enabled over 11 million conversations and $6 billion in revenue to distributors, has announced a suite of...
Gaming Laboratories International Announces New Leaders to Drive World-Class Customer Experience
Gaming Laboratories International announced the strategic promotions of its new leaders, namely, James Boje, Managing Director, EMEA; Devon Dalbock, Chief Operating Officer; Martin Britton,...
Nine Out of 10 Companies Report that Using First-Party Data Improves Customer Experiences, Twilio...
71% of UK consumers trust that brands only use first-party data in personalisation, yet only 5% of UK brands use entirely first-party data in...
Meet & Exceed Customer Experiences in These Five Brilliant Ways
Consumers' demands have increased to top-notch customer experience from all brands. As they have the choice to shift, they can quickly pick brands that...
Leveraging Conversational Artificial Intelligence (AI) to bridge the Customer Experience (CX) gap in Retail...
Customer expectations today have significantly changed. Businesses must adapt to their demands to develop a trustworthy relationship with their customers and gain a competitive...
UJET and Google Cloud Introduce Intelligent Workforce Management To Power Future Of Employee &...
UJET, Inc., the intelligent, modern contact center platform, today announced UJET WFM, in partnership with Google Cloud. With the launch of its workforce management suite,...
Volkswagen Group Ireland Appoints Cognizant To Transform Its Digital Customer Experience
Cognizant today announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in Wolfsburg, Germany, to transform VWG Ireland's...
![[Lightspeed] Integrates Operations Focusing On Profitable Growth](https://talkcmo.com/wp-content/uploads/2023/01/Lightspeed-Commerce-Integrates-Operations-With-A-Continued-Focus-On-Profitable-Growth-100x70.jpg "Lightspeed Commerce Streamlines Operations with a Continued Focus on Profitable Growth")
