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Yellow.ai announces the launch of its proprietary DynamicNLP™, a first in the enterprise Conversational AI...

August 11, 2022

Yellow.ai Debuts as a Major Contender in Everest Group's PEAK Matrix for Conversational AI

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Yellow.ai Debuts as a Major Contender in Everest Group’s PEAK Matrix for Conversational AI

September 2, 2021

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Broadridge-Expands-in-Asia-Pacific_-Opens-Regional-Headquarters-in-Singapore

Broadridge Expands in Asia-Pacific, Opens Regional Headquarters in Singapore

August 2, 2022

Databricks Names Elena Donio and Jonathan Chadwick to Board of Directors

Databricks Names Elena Donio and Jonathan Chadwick to Board of Directors

January 14, 2021

BPO, business process outsourcing, customer service, COVID 19, SaaS, customer service CRM, CRM platform, IT, coronavirus outbreak, Brad Birnbaum, CEO of Kustomer, Kustomer, Kustomer survey, operational coats, customer support, telephone representatives, Customer Service representative, ticket volume, customer experience, CX, business landscape, uncertainty, pandemic, target audience, customer service outsourcing, customer satisfaction, BPOs, call center, service provider, customer care, disruption, managed services market, Sales, customer inquiries, consumer behavior, telemarketing, AI, Kustomer IQ, retail sector, customer inquiries, healthcare, financial organizations, business functionalities, customer attitudes, customer experience, CX CEO, CTO, CMO, IT, Managed service, Customer Service, Marketing, Sales, Branding, BPO, Outsourcing process

Customer Service – A Vital Subset for Brands amid COVID-19 Crisis

May 19, 2020

unybrands Raises an Additional _300 Million in Growth Capital to Acquire and Scale E-Commerce Businesses

unybrands Raises an Additional $300 Million in Growth Capital to Acquire and Scale E-Commerce Businesses

July 15, 2021

Lionbridge Provides Translation Services to Help Perfect Strangers Serve Communities in Need

Lionbridge Provides Translation Services to Help Perfect Strangers Serve Communities in Need

June 16, 2020