Uniphore, a software provider for Conversational Service Automation (CSA), announces the addition new U-Trust portfolio and U-Assist Assurance solution to its portfolio. Uniphore says these new solutions will support call center agents and operations, and build trust with consumers and deliver a better customer experience.
Umesh Sachdev, CEO, and Co-Founder of Uniphore, says, “A better customer experience comes when people and technology work together. Our end goal is to optimize every conversation and improve both the customer and agent experience. With these additions to our portfolio, Uniphore is delivering on its mission and directly addressing the critical needs of call center agents, businesses, and consumers.”
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