Today Advanced Utility Systems, a Harris Computer company launched its Infinity Customer Information System (CIS) Browser at the 46th CS Week Conference. It is a modern, cloud-based customer information and billing software platform that is a core component of transforming customer service and billing, customer experience and field workforce management for utilities.
As utilities digitally transform their customer experience, the integration of Advanced’s Infinity CIS is meant to improve their customer service and engagement initiatives. It has unmatched functionality available to help utilities meet all their needs and more. With Infinity CIS, utilities can improve first-call resolution; access and provide timely information to customers; and support multiple working environments.
Also Read: Data Privacy 2022 – Complying and Competing in the Privacy-First World
Additionally, Customers today are used to accessing key information at their fingertips instantaneously. The Infinity CIS platform supports utilities and empowers customers with the information they need at their own convenience. It also, enables utilities to effectively locate, manage, automate and optimize mobile field workers and their task for improved field management and customer experience.
For more such updates follow us on Google News TalkCMO News.
