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Rockset Releases Integration with Retool
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Rockset Releases Integration with Retool

Acko Partners with Kapture CRM to Optimize its Customer Support
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Acko Partners with Kapture CRM to Optimize its Customer Support

Website Firm Wix Launches Wix Answers
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Website Firm Wix Launches Wix Answers

Salesforce and AWS Launch Amazon Connect Integration
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Salesforce and AWS Launch Amazon Connect Integration

Openet Focuses on Advanced Customer Queries Management
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Openet Focuses on Advanced Customer Queries Management

Directly, customer experience automation, customer experience, CX, IVR, web chat, email, live chat, Interactive Voice Response, customer support, strategic investment, Triangle Peak Partners, Toba Capital, API
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Directly Raises $11 Million to Expand Its Platform

Vonage, Unified Communications, Contact Center , Customer Support
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Vonage Brings Unified Communications and the Contact Center Together for a Fully-Integrated Experience and a...

Comm100, Omnichannel, email, live chat, SMS, Comm100 X, customer support, CRM, customer experience, social media, customer engagement, digital channels, CX, customer care, second-generation
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Comm100 Introduces Its Second-Generation Omnichannel Solution

Customer Engagement, customer experience, CX, Bold360, Bold360’s Visitor Blocking, AI, LogMeIn, artificial intelligence, customer support
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LogMeIn Updates Its Customer Engagement Solution to Enhance CX

Freshworks, Acquisition, AnsweriQ, Customer Experience Platform, AI, ML, Freddy, Algorithm, Cloud, customer support, Pradeep Rathinam
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Freshworks Buys AnsweriQ to Boost Its Customer Experience Platform

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