VoiceFoundry Acquires AWS Conversational AI Competency


VoiceFoundry, a TTEC Digital company, has earned the Amazon Web Services (AWS) Conversational Artificial Intelligence (AI) Competency, according to an announcement from TTEC Holdings, Inc., a global provider of customer experience (CX) technology and services.

With this recognition, VoiceFoundry is acknowledged for its skills in creating chatbot, virtual assistant, and interactive voice response (IVR) solutions that are of the highest calibre and greatest effectiveness.

The company claims that the Automated Chatbot implementation by VoiceFoundry will produce a fully customizable bot that automates, streamlines, and aids in enhancing the chat experience for customers and agents.

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Read More: VoiceFoundry Achieves AWS Conversational AI Competency

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