Customer Engagement company Verint announces the launch of Verint Intelligent Virtual Assistant Professional (IVA Pro) Package – a low-code conversational AI offering that can quickly transform existing conversation data into automated self-service experiences.
Tracy Malingo, General Manager and Global VP – Intelligent Self-Service, Verint says, “Verint IVA and IVA Pro Package now empower non-technical business users to focus on the customer experience without sacrificing intelligence or value. This gives organizations capabilities they’ve never been able to wield before, and the potential to advance and operationalize AI across the enterprise as their self-service aspirations grow and evolve.”
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