Verint recently announced that it is expanding its partnership with Adobe to support enhanced personalization through customer journeys. By integrating experience data from Verint Experience Cloud and Adobe Experience Platform, it can now automate the process of predicting and accordingly act on the experienced drivers. Hence, users can take real-time actions based on their insights to drive better outcomes.

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Cody Crnkovich, Platform partners and strategy head at Adobe said, “As companies look to further combine behavioral and attitudinal data for deeper visitor insights, we are pleased to offer our joint customers more robust, cross-channel VoC feedback through our integrations and to empower them to drive an exceptional experience every time.”


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