Verint has expanded its partnership with Webex by Cisco. They have integrated the Verint Open Platform’s unified data hub into the Webex App Hub for the Webex Contact Center.
The Verint Open Platform collects all customer behavioral data in a single repository to maximize business value. This empowers employees, supervisors, and managers with insights. Integrating Verint’s Data Hub with Webex Contact Center will help customers enhance customer engagement across every business area.
The Verint Platform is open and flexible. It is made to fit a brand’s enterprise ecosystem and help them adopt innovations at their own pace based on business priorities.
Read More : Verint Open Platform Expands Integration with Webex by Cisco
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