Twitter has added a new option to pin DM talks to the top of the inbox, with the ability to pin up to six messages at once.
While not the primary function of Twitter, messaging is a key connective aspect for brands wishing to handle exchanges with consumers and clients via tweet, which can often include sensitive information such as order details or accounts.
It’s worth focusing on this part and keeping this channel available for such questions, and the ability to pin specific chats could be useful in managing these conversations and ensuring response is provided in a timely manner.
To Read More: Socialmediatoday
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