Global digital transformation partner transcosmos announces the company has started providing data-driven multi-channel outbound services to expand sales and enhance customer experience. The company will do so by blending its operational expertise developed through its digital marketing capabilities and numerous call center outbound service records.
The company’s data-driven multi-channel outbound services merge human and digital, making attractive offers and suggestions tailored to customers’ lifestyle and needs via multiple channels, evolving from the one-size-fits-all approach that relies on agents’ capability.
Also, transcosmos serves clients in boosting customer experience and growing their businesses by executing ‘moment marketing,’ which embraces the moments where consumers show a high interest in the client’s brand and offer.
To Read More: MartechSeries
