Sykes Enterprises, the customer engagement services company, has recently announced the launch of SYKES Digital Services. SYKES Digital Services (SDS) comes with various capabilities, including automation, insight analytics, self-service, and digital learning.
Given the current scenario, more organizations are turning to intelligent automation and digital strategies to increase resiliency and agility. As a result, this launch is expected to help businesses globally to overcome new market challenges. At the same time, the company is aiming to enable enterprises to remain competitive amid the evolving landscape.
SYKES believes these new digital solutions are positioned as the transformation partner of choice for companies – to offer meaningful and compelling customer experiences.