New AI chatbots added by Socialbakers to their marketing platform. The latest AI chatbot tech automatically detects and answers commonly asked questions. This provides easy escalation to customer support personnel and improves customer experience, satisfaction, and employee productivity. The new addition of conversational AI chatbots will help marketers in responding to frequently asked questions. The chatbots proactively help answer huge volumes of questions, thus saving a lot of time.
The tool helps with the following features identification of FAQs, customization of friendly automatic replies, generating rapid answers in different languages 24/7, a seamless handoff from AI chatbot to humans, and improving the conversation patterns via AI.
