SKEEPERS made Acquisition of MyFeelBack and Mediatech-CX

SKEEPERS made Acquisition of MyFeelBack and Mediatech-CX

Provider of people-smart SaaS solution, The SKEEPERS Group, has introduced CX management, the latest addition to its product suite. A combination of international startups Mediatech-CX and MyFeelBack,  CX management aims to streamline the customer feedback process for brands. Additionally, this enables brands to inform data-driven decision-making. 

A plugin solution, CX Management gathers customer experience data in measurable and actionable ways. The platform aims to collect customer feedback via personalized online surveys distributed across various aspects of the customer journey. 

The introduction of CX Management comes after the brand’s recent expansion as well as introduction of SKEEPER’s TEESTER solution.

To Read More: MartechSeries

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