Servion Global Solutions, a provider of contact center and customer experience (CX) solutions, has entered a partnership with McorpCX to offer customer experience management solutions to global organizations aiming to improve their CX.
McorpCX and Servion will collaborate to enable organizations to consult, implement, design, and support Cisco Webex Experience Management.
Shriram Rajamani, Senior VP – Operations at Servion, said, “Companies are looking to create maximum value for their customers (and per customer) by deploying new digital and integrated omnichannel solutions, thereby creating seamless experiences. We are excited to partner with McorpCX, as we empower businesses with insights across the entire user journey and channels, leverage predictive analytics to make informed decisions, and improve customer experience.”
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