Red Box Announces Its Strategic Partnership with Medallia 

Red Box Announces Its Strategic Partnership with Medallia

Medallia, the experience management and engagement brand, has recently confirmed its partnership with Red Box Conversa, a global platform for voice capture. This strategic partnership will help brands understand as well as optimize customer experience.

Besides, this advantage would drive operational efficiencies with the help of real-time analysis of media data sets and high-quality audio – captured by Conversa and transcribed by Medallia solutions.

As explained by Pete Ellis, CPO at Red Box – “With disruptive forces placing even more pressure on businesses, the powerful insights provided by Medallia, enabling the optimization of the customer journey is likely to be a critical success factor.” 

To Read More:  Martechseries 

For more such updates follow us on Google News TalkCMO News