The e-commerce platform provider, Nexcess, has recently announced that it is partnering with Recapture, the email marketing firm, to improve the digital commerce experience. With this initiative, e-commerce merchants can automatically respond to the customers who abandon their carts. This is to be done in a personalized way to capture high cart rates.
Both parties are expecting that this solution will boost the digital customer lifetime value – which is crucial in these trying times.
As Chris Lema, VP of Product at Nexcess mentioned – “At Nexcess, our focus is SMB stores and the freelancers and agencies that serve them. That focus means we’re always innovating ways to make digital commerce better for our customers, including driving conversion for their e-commerce investments.”