Nametag, an ID-based authentication provider has launched new identity solution for customer support employees.
The most recent upgrade features a no-code, out-of-the-box identification verification webpage. With real-time automated identity verification, Nametag’s Customer Support Solution safeguards customer accounts. The AI, which is powered by Multi-Factor Identity technology, allows customer service representatives to verify any consumer.
The company claims to have devised a more modern and secure approach to validate an individual’s identification. According to Nametag, the new solution will provide the users with faster settlements, fewer fraud disputes, and higher customer satisfaction.
