Meta is implementing a new Community Comments Policy in the United States, which will set more clear boundaries on what is permitted in customer reviews and feedback published in the app.
The new policy aims to “ensure that ratings are based on genuine shopping experiences,” while also obscuring fraudulent and abusive remarks. To put it another way, Meta is currently creating new processes to detect fake and misleading reviews, limit the breadth of individuals who use reviews as a weapon and prevent anyone from attempting to defraud the system by providing false positive feedback.
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