Innominds, a digital and product engineering services company, has announced a strategic partnership with Minerva CQ, which provides an AI copilot for contact center agents. The collaboration aims to offer AI solutions to boost agent productivity and improve customer experiences.
Innominds, based in San Jose, CA, focuses on delivering innovation to various industry segments. Their services offer TruVelocity™ for AI adoption-driven non-linear outcomes. Meanwhile, Minerva CQ’s AI copilot technology streamlines customer conversations and improves agents’ knowledge to resolve issues faster.
This collaboration also allows Minerva CQ to use Innominds’ domain expertise in customer experience management.
Check Out The New TalkCMO Podcast. For more such updates follow us on TalkCMO News
