Electrical retailer AO backs ‘digital first marketing’ as supply chain crisis bites

Electrical retailer AO backs ‘digital first marketing’ as supply chain crisis bites

Electrical retailer AO has announced that it is investing in early digital marketing and product awareness as it looks to build on success amid a broad supply chain crisis.

The group’s total revenue increased by 6% to £ 759.6m in six months to 30 September, compared to 2020, and by 67% for two years. In the UK, total revenue increased by 7.2% to £ 661m compared to last year, a business that points to higher product prices and “good growth” in selected business lines. This figure is a 65% increase in revenue received from the pre-pandemic in 2019.

In six months, AO has attracted more than 780,000 new customers, and the business has also seen “significant changes” in repetitive purchasing rates behind Covid.

Read More: Marketingweek

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