Desjardins Group has selected Exagens’ banking platform to improve the digital experience it provides members. Exagens-powered digital assistant will help to assist members with their money transfers and reduce abandonment by 69%. Desjardin’s Assistant AccèsD which will be powered by Exagens works to engage members according to their specific situations.
It has already reached out to over 3 million members and engaged in more than 8 million conversations to provide tips, offer advice, and assist in transactions. Exagens helps remove the digital separation between financial institutions and their clients.
Source: https://www.prnewswire.com/news-releases/desjardins-chooses-exagens-behavioral-banking-platform-for-multiyear-contract-to-enhance-digital-customer-relationships-300990084.html
