The technology services company Decision Inc. has recently announced the launch of its Customer Engagement feature. It will allow the company to provide its clients with a suite of integrated tools and services across the whole customer journey.
Besides, this solution aims at providing the clients with insights about their customers to offer enhanced customer experiences to meet the growing customer demands. As a result, Decision Inc. can reach out to, convert, and retain more customers via a personalized journey in its sales and marketing services. It expects to deliver solutions in all the critical areas of customer relationships.