The technology services company Decision Inc. has recently announced the launch of its Customer Engagement feature. It will allow the company to provide its clients with a suite of integrated tools and services across the whole customer journey.

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Besides, this solution aims at providing the clients with insights about their customers to offer enhanced customer experiences to meet the growing customer demands. As a result, Decision Inc. can reach out to, convert, and retain more customers via a personalized journey in its sales and marketing services. It expects to deliver solutions in all the critical areas of customer relationships.

Source: https://www.itweb.co.za/content/O2rQGqAnAKbvd1ea

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