Dashbot Launches Conversational Data Cloud to Centralize Chatbot Data

Dashbot Launches Conversational Data Cloud to Centralize Chatbot Data

Dashbot, a platform for conversational AI and data, just introduced its own Conversational Data Cloud, enabling users to create and enhance chatbots using conversational data specific to their organizations.

Andrew Hong, CEO of Dashbot said, “We’re expanding beyond reporting and analytics to be able to ingest raw conversational data which can be difficult, but also very valuable for our customers. We’re on a mission to decipher language, which is one of the most complex types of data that has ever existed. We listened to our customers that are challenged to make sense of all their conversational data, so we built our Conversational Data Cloud™ to help businesses automate, analyze and optimize their conversation channels.”

Businesses can centralize all conversational data, including chatbot transcripts, Zendesk, email, and live agent voice conversations, with Dashbot’s Conversational Data CloudTM.

Read More: https://martechseries.com/sales-marketing/messaging/dashbot-launches-conversational-data-cloud-to-provide-a-centralized-view-of-all-chatbot-data/