Comm100 has partnered with OutPLEX, a leading digital and voice customer contact management services organization. Comm100 is a global provider of Digital CX that optimizes human and artificial intelligence (AI) across channels from voice to chat in a true omnichannel platform. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer.
OutPLEX has pioneered automation in the contact center industry, deploying and optimizing AI, resulting in higher ROI and better CX. To introduce this partnership, OutPLEX and Comm100 are hosting a joint webinar session via a “virtual happy hour event.”
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