Aisera and Microsoft Collaborate to Improve Employee and Customer Service

Aisera and Microsoft Collaborate to Improve Employee and Customer Service

Aisera, AI-driven platforms for automating tasks, actions, and workflows for employees and customers, announced a partnership with Microsoft to deliver next-generation AI Service Desk solutions for IT, HR, DevOps, and Customer Service departments to automate tickets, requests, and operations.

On the Microsoft Azure Marketplace, Aisera enterprise products are now accessible. Also, Aisera has been identified as a member of the Microsoft for Startups program as a result of this announcement.

Aisera’s artificial intelligence service management (AISM) system is scalable, easy to install, and designed to integrate seamlessly with existing service desks to provide users and workers with innovative end-to-end experiences.

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