The reigning leader in Customer Experience Automation (CXA) ActiveCampaign has announced the expansion of its platform’s functionalities. The latest features allow marketing leaders to interact with clients throughout the customer lifecycle and via all channels.
The new functionalities include new integrations and marketing media, and the capability to customize webpages with client details collated from various touchpoints in the customer journey. Slack notification will get triggered automatically during any customer action including the creation of support ticket, review, email, etc.
Source: Martechseries
