Whetstone Technologies announces the general availability of the SoniBridge platform, spanning the gap between voice assistants and mobile marketing via text messaging. The company will be demonstrating their patent-pending, voice-first technology at the 2019 VOICE Summit in Newark, NJ from July 22-25.
“We developed the SoniBridge platform to close the customer engagement loop while delivering the frictionless, beneficial user experience. Our technology enables clients to increase offer redemption and lead generation rates with immediate digital fulfillment to a customer’s mobile device after interacting with a brand’s Amazon Alexa or Google Assistant voice app,” said Sanjeev Surati, CEO of Whetstone Technologies.
Examples – Whetstone Technologies clients may have voice apps using SoniBridge on both Amazon Alexa and Google Assistant that include an optional text message sent immediately to the customer for:
- An offer or coupon
- Instructions, white papers or videos
- Information on how to contribute or volunteer for a charity or political campaign.
Customers could be in the store, driving to the restaurant, attending a candidate’s rally or at home seeking instructions for product use or assembly. During the voice app interaction, they have the option to request digital items to be delivered to their mobile device.
“The SoniBridge platform provides a return on investment (ROI) by complementing a brand’s marketing strategy, utilizing their existing content in a new way. Our clients can offer mobile marketing voice apps without learning and managing rapidly evolving voice technology,” commented John Iwasz, CTO of Whetstone Technologies. “Multimodal, voice-first apps are highly engaging to end-users.”
SoniBridge works with Amazon Alexa and Google Assistant and can accommodate other voice assistants. The enterprise-grade platform is designed to protect customer data and expand and extend with emerging technology.
Experience the SoniBridge platform now. Ask Alexa to “open Whetstone Technologies” or tell Google to “talk to Whetstone Technologies.” Follow the interaction all the way to the end for the complete experience and get a free white paper from our voice technology experts.