The age of Caller ID hasn’t quite lived up to its promise, because it’s still unclear if a call really matters. Some 86% of Americans report that they only answer calls if they can identify the caller or business. Now they don’t have to decide on their own.
Truecaller , the world’s leading global communications platform, has launched Truecaller Assistant , an innovative way that leverages machine learning, speech-to-text and natural language processing technologies to create the most effective call screening solution available on the planet. .
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Truecaller Assistant , available on both Android and iOS, and soon available in Spanish, is a personalized and interactive digital receptionist that allows users to answer important calls and avoid unwanted ones. Assistant responds in a second and understands caller requests with more than 90% accuracy. You can see a live transcript of what the caller is saying, so you know who they are and why they’re calling. You can then decide whether to take over the call, mark it as scam, or ask the caller for more information with the press of a button.
“Assistant is a game changer for the global market because it does so much more than just block robocalls. Until now, you had to make a split-second decision about whether you think a call is important,” said Alan Mamedi, co-founder and CEO of Truecaller.”The Assistant focuses on what the caller is saying to filter out robocalls and fraud calls so you know if the call is worth it or not.”
Truecaller Assistant is available for a 14-day free trial, after which subscribers can add Assistant as part of Truecaller Premium . The service will launch in the United States in English and will later include Spanish with other markets and languages to follow soon.
With Truecaller Assistant , parents don’t have to potentially ignore calls from their children’s schools or programs; travelers don’t have to miss important updates from airlines or hotels, and merchants can answer calls with more confidence.
“We created Assistant because scams have gotten so big that Americans just aren’t answering their phones at all,” said Raphael Mimoun, director of cloud phone products at Truecaller.” Assistant takes advantage of technology that other applications lack, and gives you the opportunity to decide which calls you want to participate in and which you can ignore.”
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