Thunder, a leading Salesforce and Copado consulting partner, today announced the closure of a growth capital investment with participation from Clearsight Advisors, Salesforce Ventures, and Winning Streak Ventures to support its rapid growth.
Thunder is also announcing the strategic hire of Susan Jaggers, formerly of IBM, to lead and develop Thunder’s Employee Experience and Change Management practice to drive effective top-down innovation strategies for customers.
Thunder specializes in helping organizations adopt Salesforce by delivering extraordinary experiences for customers and employees using Salesforce solutions from Service to Marketing Clouds. Thunder helps organizations with the end-to-end customer journey and creates amazing experiences on how to better support, market, and sell.
“Nothing is more important than creating the ultimate customer experience and happiness for your employees and customers. This isn’t easy to do, but it’s why Thunder is amazing and our customers love us,” explains Carter Wigell, Thunder’s CEO.
“In our experience, organizations love Salesforce when they master three dimensions of innovation: business alignment, technological excellence, and program governance. If these three pillars are not optimized daily, business challenges can sneak in and disrupt the chances of success and adoption.”
Also Read: Why Employee Engagement Helps B2B Organizations Grow
Carter Wigell, a three-time founder and former Salesforce, Accenture, and WeWork executive said:
“We are delighted to be backed by Salesforce Ventures. We’re excited to continue to surpass customer expectations on each and every project and to help organizations find opportunities to improve the way they market and sell to their customers, and to drive revenue and employee happiness.”
This round of investment will fuel Thunder’s continued expansion into key areas of cloud innovation and customer experience while additionally growing the leadership team.
Along with Susan Jaggers, Thunder has assembled an all-star team from some of the biggest partners in cloud consulting including IBM, Cloud Sherpas, and Accenture. Thunder creates incredible value for customers by leveraging its experience and building innovative solutions.
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