TDCX Prepares to Seize Market Opportunities for $ 100 Billion Outsourced CX Services with its New York Stock Exchange Debut

TDCX Prepares to Seize Market Opportunities for _ 100 Billion Outsourced CX Services with its New York Stock Exchange Debut

TDCX Inc. (NYSE: TDCX), a provider of high-growth digital customer experience solutions for blue-chip and technology companies, has announced its listing on the New York Stock Exchange. York (“NYSE”).

As a listed company, TDCX is well positioned to accelerate its growth strategy and capture opportunities in the global outsourced customer experience (“CX”) market, which is expected to be worth $ 100 billion by 2025  .

Headquartered in Singapore, TDCX offers trusted digital CX solutions to help fast-growing technology companies and other globally recognized brands manage complex and critical customer interactions on their behalf.

The IPO raised $ 348.5 million in gross revenue, bringing the company’s market value to $ 2.57 billion or $ 3.5 billion. In the event that underwriters decide to fully exercise their overallotment option, the total gross proceeds from the offering will be approximately $ 401 million, bringing the company’s market value to $ 2.62 billion or $ 3.57 billion .

Mr. Laurent Junique, CEO and Founder of TDCX, said: “Our successful listing reflects the world-class company we have built and our position as the go-to partner for transformative digital customer experience services.

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Through our More than 13,000 talented multi-ethnic and multicultural team members who are at the heart of our operations, we help our clients solve their most complex and demanding customer interactions in more than 20 languages ​​daily in 10 geographies. We are grateful for the support from our customers, many of whom are global technology companies that are driving the growth of the digital economy. ”

According to Frost & Sullivan, there is a large and rapidly expanding market for CX digital solutions. In Southeast Asia, total demand is expected to reach $ 14 billion by 2025, with demand from new economy industries leading growth at a compound annual growth rate of 19% since 2016 .

“As consumers increasingly live online, the expectation that things are done simply, conveniently, and à la carte will only increase. The customer experience is and will continue to be a differentiator for brands across the world. the digital age Being a public company enables us to accelerate our growth momentum and positions us to capture market opportunities in Asia and other high-growth regions globally.

“Going forward, we are focused on executing our growth strategy and continuing to invest in our people, technology and network. Thanks to our strong understanding of consumer needs, especially in Asia, to our strategic presence in markets key and to the diversity of our talents, we will continue to anticipate and support our clients as they seek a partner who is at the forefront of delivering transformative customer experiences, “said Mr. Junique.

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