Soulmia, the one-stop shop for budget-conscious fashionistas, was founded in 2020 and has more than 400,000 subscribers and 5,000,000 monthly website visitors. Soulmia has developed into one of the fastest growing online fashion brands and has set itself the goal of offering quality products based on the latest trends at attractive, affordable prices.
As a result of the pandemic, shopping habits have changed drastically, and the point of sale is shifting almost exclusively to the internet in 2020 – a behavior that is likely to persist. Soulmia has achieved a lot as an online shop during this difficult time by ensuring efficient customer service and a trustworthy shipping service. Monthly sales have now exceeded $ 5 million, and the number of categories has grown from seven to twenty. In order to streamline the shopping process and improve the customer’s shopping experience, the Soulmia app was introduced.
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Soulmia values the shopping experience of its customers above all else and the app now enables customers to easily call up their order status and track the shipping information anytime, anywhere. In addition, customers can easily access Soulmia’s 24/6 customer service. In the meantime, customers can conveniently share their reviews on the app so that they can serve as a reference for other visitors and Soulmia can use them for future product and service improvements.
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Soulmia introduces over 200 new products every day, offering a selection of over 190,000 products. The app enables customers to receive timely updates on newly released products, sales and promotions.
The brand strives to offer a wide variety of choices, but some customers may have difficulty making decisions during the shopping process. Therefore, Soulmia offers helpful fashion news and daily outfit inspiration for fashionistas in the app to reduce the problem of choice overload for customers. The app also offers customers an almost human decision-making aid with a data-driven, personalized recommendation function.
From June 16 to July 9, Soulmia is hosting its one year anniversary campaign. As a thank you to the customers, all users receive a SPECIAL DISCOUNT of 20% and other exclusive vouchers when they place their first order via the Soulmia shopping app. As an online one-stop shop, Soulmia will continue to supply customers with various fashion items that present a casual lifestyle around the globe.
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