Sandata introduces Sandata On-Demand, an enhanced offering, to enable real-time information and support requests for home care, I/DD, and State EVV customers.
Sandata On-Demand is a self-service tool which helps customers find and search for information including getting started tips, answers to frequently asked questions, links to state websites, product user guides, training videos, and so much more. In addition, customers can quickly and easily review/submit support requests and communicate directly with the Sandata support team.
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“We want to meet our customers where they are, and enhancing our self-service option provides our customers with information they need, when they need it, and on any device,” said Angel Newsom, Chief Customer Officer. “We are committed to further enhancing the Sandata customer experience and will expand our offerings in the future.”
Sandata On-Demand is available for current customers at sandata.zendesk.com. Current customers who need additional support on the login process can reach out directly to our Customer Support team at customercareemail@sandata.com.
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