Vonage, a global business cloud communications leader, announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint’s communication channels.
“We’re delighted to be working with an award-winning, technology company like LendingPoint. We’ve been watching their growth journey and are excited to see our integration capabilities and scalable unified communications technology deliver a completely unique and personalized customer experience to their rapidly growing base of more than 7 million consumers,” said Reggie Scales, SVP of Applications Group Sales for Vonage.
With Vonage, LendingPoint will have the ability to connect its global workforce and transform how its employees connect with their customers. LendingPoint will leverage Vonage’s communications solutions to drive increased employee productivity and a better customer experience through technology tools that enhance engagement and enable personalized, real-time interactions. The addition of Vonage’s cloud-based unified communications capabilities will also help to lower costs for LendingPoint and streamline everyday tasks with automation capabilities.
Easily integrating with the company’s key workflow applications, Vonage will provide a seamless connection into Salesforce, which LendingPoint’s customer service network relies on to manage customer relationships.