Leidos, a FORTUNE® 500 science and technology leader, has been awarded a new task order by the Internal Revenue Service (IRS) to enhance, upgrade, and maintain the agency’s e-Services and Integrated Customer Communications Environment (ICCE) platforms. The single-award, hybrid firm-fixed-price and a cost-plus-fixed-fee contract have a six-month base period of performance and four one-year option years with a total value of approximately $69 million if all options are exercised. Work will primarily be performed at IRS locations in Austin and Dallas, Texas, New Carrollton, Md., and Vienna, Va.
Under the task order, Leidos will provide software programming and updates to the agency’s e-Services suite of software applications supporting tax practitioners and third parties doing business electronically with the IRS. Leidos will also support the software development, enhancement, and operation of ICCE, a suite of phone and web-based applications developed for taxpayers, facilitating responses to their questions using automated services. Both platforms are essential to creating modernized services that reduce the cost for the IRS and facilitate secure and timely processing for taxpayers. Additionally, Leidos will collaborate with the IRS to improve its third party registration system, external-facing APIs, and data sharing with federal agencies to help support future opportunities in-line with the IRS’ business strategy.