Innisfree Hotels, an owner and operator of both full and focused service properties throughout the United States, selects StayNTouch, a global leader in guest-centric technology and mobile hotel property management systems (PMS), as the PMS provider for their 5 independent Gulf Coast Properties, totalling more than 590 rooms.
Innisfree is currently the largest beachfront hotel owner-operator on the Gulf Coast, with over 3,191 hotel rooms, $800 million of assets under management, and $175 million in annual hotel revenue.
Innisfree chose StayNTouch to implement an intuitive mobile PMS across their independent portfolio, facilitate more efficient staff training, enable flexible management of inventory, and deliver a more unique and memorable guest experience.
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Scott Ford, Director of Marketing at Innisfree, explains: “Here at Innisfree Hotels, we strive to provide unique, fun and memorable experiences for our guests and everything a vacation should be.
We needed a PMS that could empower each of our independent properties to deliver their own unique and exceptional guest experience, while also helping to boost staff productivity and increase revenues. StayNTouch is the right solution for us.”
Michael Heflin, Chief Revenue Officer for StayNTouch, said, “Partnering with Innisfree Hotels is an exciting opportunity for StayNTouch, particularly because we share a commitment to deliver a customer experience driven by innovation and excellence. We are proud to provide our customers with PMS technology that is both guest-centric and staff-centric and facilitates more efficient operations, enhanced revenues, and an empowered ownership experience.”
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