Founded in 1994, HJI initially provided warehousing services to Tier 1 and Tier 2 supplier automotive clients including the Ford Motor Company, Yanfeng, and Martinrea. Their extensive supply chain warehousing and logistics expertise has since however enabled the company to strategically extend their service capacity to accommodate the complex needs of many other industries including food & beverage, consumer goods and healthcare.
With an eye on supporting their rapid growth, HJI selected the Körber WMS in 2019. An internal resource was recruited to lead the solution implementation and grow application use, but this team member was quickly consumed with day to day operational challenges. The Körber implementation stalled and HJI began to wonder if the solution was the right fit for them. The application felt unstable and appeared to require resources and processes they lacked.
In 2020, HJI turned to the warehouse management system experts at Alpine Supply Chain Solutions to evaluate next steps. At this point HJI was contemplating starting over with a new WMS. Alpine conducted a Best Practice Analysis to determine the company’s current and future WMS requirements and quickly determined a plan for HJI to get back on track with the Körber implementation.
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Alpine led client-side responsibilities for the implementation including:
- Documenting work instructions and standard operating procedures
- Leading technical and operational gap discoveries and overall system configuration
- Developing and executing a full user acceptance test plan
- Conducting technical and operational training sessions to fill knowledge gaps and provide education on new functionality.
- Partnering with Körber to resolve requirements that need configuration adjustments and/or minor customizations
- Serving as a communication conduit between the WMS and ERP providers and the HJI team
The implementation was a success and, in the process, HJI was able to broaden and deepen their solution knowledge base. They have since successfully rolled the Körber solution out to a larger facility in Louisville and two additional facilities in Memphis. They are securely under Körber’s support wing and are now working to fully link all clients and all warehouses on the application.
According to Shane Allgeier, HJI’s Chief Operating Officer, “Alpine proved to be the right partner at the right time. They quickly assessed our situation and got our WMS implementation back on track. In the end, they helped us maximize the investment we had already made in our supply chain technology – saving us both time and money. And, by taking a leadership role on the implementation, we were able to focus on our daily operations and what matters most to us – providing peace of mind to our customers.”
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