While some businesses thrived and others lagged during the pandemic, one thing became increasingly clear: every business serves customers, and the success of businesses is directly tied to the ability to meet client needs. This meant that customer-centric platforms, like Salesforce, quickly became the central nervous system of digitized business, providing more productivity and profitability while accelerating growth. EPAM Systems, Inc. (NYSE: EPAM), a leading global provider of digital platform engineering and development services, today announced its acquisition of PolSource to scale their growing Salesforce capabilities and expand into new markets.
According to Forrester, “Business leaders continue to choose Salesforce to underpin customer strategies, and they often turn to Salesforce consulting partners to get the best results. These partners have “been there, done that” and can bring both the vision for how to transform your business using Salesforce as well as the prebuilt accelerators, change management, and technology know-how to speed time-to-results.1”
- PolSource extends EPAM’s key Salesforce capabilities: Expanded Salesforce Sales Cloud, Service Cloud and Revenue Cloud capabilities and adding industry accelerators. This builds on EPAM’s earlier acquisition of Mulesoft partner Ricston to scale the Salesforce API practice—enabling customers to leverage a multicloud approach and transform business, as well as improving adoption for existing Salesforce clients.
- Together, they join to become one of the largest Global Salesforce Partners. PolSource will extend EPAM’s Salesforce Services capability and global footprint, diversify the client portfolio and provide a foundation for building additional expertise, IP and scale in important growth areas for the whole of EPAM.
- Benefits for new and existing clients. Growth of delivery practice—14 countries and 1000+ Salesforce experts—combined scalable competency skills, improved sales enablement and joint go-to-market (GTM) breadth, upgraded partner status and increased sales focus and growth potential.
“Salesforce is a large and growing business application and cloud market, and we’re seeing customers increasingly utilize the platform to help transform their business,” said Arkadiy Dobkin, CEO and President, EPAM. “We believe our goals are very much in alignment—approaching the market from a customer-focused coverage model—and this acquisition will give EPAM exposure across the Salesforce domain from engineering to EPAM Continuum advisory on specific clouds, verticals and full transformation programs.”
“PolSource set out to build world-class Salesforce solution design, implementation and engineering teams capable of driving rapid enterprise change while providing a Global Boutique experience for our customers,” said Adam Bartkowski, CEO and Founder, PolSource. “The strategic alignment with EPAM was instant and joining EPAM expands our integrated digital service offerings for customers, offers even more career growth for our employees and allows us to extend the impact we will drive with Salesforce.”
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