Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition the launch of the Decisiv Marketplace, a new resource that combines the proven capabilities of the SRM platform with SRM Ecosystem partner solutions and services.

Customer Data Platform Market is Gaining Momentum

“The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the success of our SRM Ecosystem,” said Dick Hyatt, president, and CEO of Decisiv. “It will increase visibility into the offerings of our partners and reinforce our collective ability to provide unprecedented levels of improvement in service management and asset performance for fleets, service providers, and manufacturers.

“The Decisiv Marketplace offers a clear competitive advantage to existing SRM Ecosystem partners and potential new clients alike,” Hyatt added. “We are exceptionally proud of the growth that the Decisiv SRM Ecosystem has experienced in the past few years and we look forward to its continued expansion through the new Decisiv Marketplace initiative.”

Solutions featured in the Decisiv Marketplace will be showcased to more than 40,000 active SRM platform users worldwide, including fleets with over 7 million assets in operation, and 4,500 dealers and service providers.

How Partnerships Play a Key Role to Expand Marketing Reach

For fleets and dealers using the Decisiv SRM platform, the Marketplace offers:

  • Access to an extensive partner ecosystem providing a wide range of integrated services and solutions that enhance the Decisiv SRM experience, improve service event management, and increase asset uptime and performance.
  • A constant exchange of real-time data, information and insights, and collaboration opportunities that allow participants to benefit from the robust, dynamic, and ever-evolving asset and service information management capabilities within the Decisiv SRM Ecosystem.
  • Critical insights into available technologies which can drive asset performance and the service process to enhance operations and the customer experience.