Alvaria, Inc. is pleased to announce today that the integration of Aspect and Noble Systems is complete. This creates an important common engine for innovation and growth in the areas of customer experience and workforce engagement management.
Since the announced merger in May 2021, the company has transitioned seamlessly and without interruption to a fully integrated and first-class solution package. The Alvaria website has been updated to include an interactive product architecture guide that provides choices, clarity and an easy way to see how Alvaria products work together in the model of deployment that is most appropriate for our customers.
Tomorrow, September 14th, the ACE “Come Together” event will begin with a keynote speech by President and CEO Patrick Dennis. Alvaria has planned an extensive program that includes new products, insights from industry experts, product tips and tricks as well as a special keynote on “Creating Loyalty in a Connected World” by Alex Hunter, loyalty and brand expert and former Global Head of Digital at Virgin Group.
Also new to ACE is the Alvaria User Group, a free organization dedicated to improving the user experience by sharing information between members and led by a group of former Aspect and Noble Systems customers.
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ACE 2021 Come Together is a completely virtual event designed for and by Alvaria customers.
Patrick Dennis, President and CEO of Alvaria, said: “With the successful creation of Alvaria we have a company with an excellent financial profile and a clear focus on our customers.
Along with a whole host of new products, we will continue to support the applications our customers have relied on for years, including our industry-leading, standards-compliant outbound solutions. We remain true to our goal of delivering first-class business software, be it on-site, in the cloud or as a hybrid solution. We firmly believe that redesigning the customer experience requires companies to master outbound contact. ”
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