Cubyn, a fast-growing logistics network, announces the launch of Cubyn Plus, an end- to-end logistics offering that dramatically improves the online shopping and delivery experience for consumers and e- tradespeople. Cubyn Plus has launched in France and Spain, with many customers already using the service. The objective is to make Cubyn Plus a European offer.
This launch is another step in Cubyn’s commitment to become the leader in logistics from click to delivery, and guarantee of a quality post-purchase experience. Cubyn relies on a strong and automated logistics network, supported by an in-house developed operating system (OS). This network makes it possible to offer reliable, fast and guaranteed deliveries. In the event of a breach of the delivery promise, the consumer receives compensation of €6 for any delay and up to €1,000 in reimbursement or a free return in the event of non-receipt.
Cubyn thus prioritizes the consumer experience by also offering the first delivery without packaging in Europe and with low emissions thanks to transport in electric vehicles.
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“Cubyn Plus marks a turning point for Cubyn,” said Adrien Fernandez-Baca , Founder and CEO of Cubyn , Founder and CEO of Cubyn. “ What we have learned over several years and through the pandemic in particular, is that if we manage to offer a good experience to the end consumer, this will have a positive effect on the brand image of our e-merchants. partners, and therefore on their growth. A satisfied customer, having had a positive online shopping experience, will be more inclined to become a recurring consumer, to fill his basket more and to recommend this merchant. Cubyn Plus allows us to highlight these lessons in our product developments. »
For consumers, the Cubyn Plus module makes shopping cart validation smoother and clearer, promoting transparency while leaving them the choice of delivery method. For e-merchants, the shipping rate remains unchanged regardless of the number of items in the order, which allows them to offer free delivery to their customers – a major challenge at a time when 75% of French people say they cancel their online order when delivery costs are too high.*
The company already supports more than 200 e-merchants worldwide and plans to triple this number by 2030. Cubyn counts among its marketplace partners Rakuten, BackMarket, Fnac Darty and Mirakl as well as online brands such as FitTrack, Matcha & Co. , WanderNana, Ma Chic Boutique, or Eve and Co.
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