Capsule enhances online CRM platform with Microsoft 365 integration

Capsule, the online CRM, has launched an integration with Microsoft 365 (M365), enhancing its platform with a new Microsoft Outlook add-in, Calendar integration, and Single Sign-On.

For the first time, Capsule customers using Microsoft business applications can connect their CRM to their Outlook inbox, enabling the ability to add contacts, view and manage sales opportunities, and build a complete record of interaction all stored in one place.

Using the Microsoft Outlook Calendar integration, Capsule customers can easily view and manage calendar events from within the CRM, without duplicating across platforms, and view all consolidated events associated with each customer to better manage new and existing relationships.

Also Read: 3 Customer Experience Factors that CMOs Should Reconsider

Single Sign-On for Capsule and M365 enables secure access to both platforms for a seamless user experience.

Duncan Stockdill, Founder & CEO at Capsule, said: “We created Capsule to address a gap in the market for a smart online CRM that is simple, powerful, and easy to adopt, and we think these features are increasingly attractive to larger businesses. Integrations such as the one with Microsoft 365 create a better user experience, help our customers grow, and help us expand our own portfolio of clients.”

For more such updates follow us on Google News TalkCMO News. Subscribe to our Newsletter for more update