Algonomy, the leader in Algorithmic Customer Engagement solutions, today announced that Bed Bath & Beyond Mexico, one of the largest omnichannel home furnishings and decor retailers in Mexico, will use Algonomy FIND™ to offer their customers algorithmically personalized commerce search experiences on their digital store.
Bed Bath & Beyond Inc is an omnichannel retailer operating over 1460 stores in the United States, Canada, and Mexico regions. The company sells a wide assortment of merchandise in the Home, Baby, Beauty and Wellness markets.
In Bed Bath & Beyond Mexico, Algonomy’s FIND™ will integrate with Adobe’s Magento eCommerce platform and leverage real-time shopper behaviour to personalize search results. FIND™ uses Algonomy real-time streaming catalogue which will ensure that catalogue changes are indexed in real-time so that critical product attributes are always up to date. Bed Bath & Beyond Mexico will now be able to leverage real-time behavioural data and shopper profiles to uniquely personalize search results for every shopper.
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“With an 86% increase in digital growth last year and twice as many customers buying online, we needed a stronger digital strategy for serving a ‘digital-first’ omnichannel experience,” said Adrian Valenzuela, Chief Digital Officer at Bed Bath & Beyond Mexico. “Search is no more just another tool, it’s a key business lever, and a relevant and engaging experience can help our shoppers find what they need and complement in-store assistants online.”
“As shopping habits continue to evolve in a digital first environment, the need for highly personalized shopping experiences, especially product discovery with relevance, are at an all-time high. We are thrilled to be partnering with Bed Bath & Beyond Mexico and bringing our industry-leading commerce search – Algonomy FIND™ – to their customers,” said Robb Miller, SVP Sales – Americas at Algonomy.
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