The true value of emotions in B2B marketing

    The true value of emotions in B2B marketing

    Marketing leaders say that advertising is crucial for the growth of any enterprise; B2B clients need rational advertising for successful conversion

    Management teams are divided over the effectiveness of brand advertising. Conventionally, enterprises require some sort of advertising to ensure desired growth. B2B marketer says that brand advertising is more suitable for B2C industries, where irrational logic may work; however, it is not applicable for B2B products.

    Clients interested in the latter tend to be more hard-headed and take profoundly rational decisions. Besides, a B2B purchase is more of a business decision, dictated by business conditions and finances.

    However, with time B2B brands find growth challenging, and after the initial excitement in the market, a slump is inevitable. This slump is attributed to the process of business cycles of brand awareness and acceptance. Interestingly, the boost and wane of the marketing strength and acceptance of a brand, depends entirely on the services and product quality and cost.

    If the enterprise is sufficiently committed, efficient, and innovative to service and quality, and has an enthusiastic sales team, good organic growth will see sustained upward curve for some time. Eventually, most brands will reach the inflection point. Reduced innovation is normal; prices and costs have decreased as low as possible. Business prospects that can be easily leveraged will decrease over time.

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    CMOs point out that when B2B marketers consider their clients to be more ‘rational’ thinkers, they leave behind potentially millions of dollars of possible economic value untapped due to a personal emotional reluctance to utilize behavioral science, marketing, and psychology.

    A top-of-mind recall is vital for growth

    Marketing leaders say that clients are bombarded with so many choices that selecting one specific brand makes it complicated. For B2B brands to earn a top-of-mind recall, they need to invest in advertising.

    CMOs believe that it is easy to duplicate the technological benefits of staying in pace with competitors. Still, it is the psychological connection and monopoly that stays on for a long time and makes a brand unique.

    The best way to achieve top-of-mind brand recall is by identifying motivating, functional, and relevant features of the brand’s services and products, and communicates clearly about them.

    This will help in ensuring “rational advertising.” Such an approach may have feelings and emotions as the secondary factor or absent altogether.

    CMOs think that an alternative approach like developing associations between a relevant range of emotions, the buying occasion, and the brand that encourages clients to trust and choose an enterprise. Such a strategy is known as “emotional advertising.” It doesn’t require clear-cut product messages for advertising purposes.

    It needs more of an emotional connection like a positive feel when the client considers the brand. These emotional connections and associations are beneficial for brands and ensure that they are embedded in memory rather than the functional and practical product messages.

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    B2B marketers acknowledge that rational messaging will work well only for short-term sales activations. Clients in the active business process will be more benefited by the useful and interesting product messages.

    However, it doesn’t work in the long-term brand reputation building. This involves communicating with clients before they enter the market. Such customers will be less attracted by product information. They will only screen product messages likely to forget them fast.

    Emotional priming is an effective manner of communication for B2B brand building. It doesn’t need clients to be actively interested in a category, service, or even a brand at a given time. As long as the advertising campaign is engaging, audiences’ attention will be gained and remembered for a lot of time.

    With proper branding, ads can promote relevant feelings and develop the required associations. The demand for the brand is increased by this strategy more than the real-time product messages strategy.

    CMOs say that a well-balanced mixture of emotional and rational strategies must be deployed for effective branding campaigns. Long before the enterprise enters the market, marketers need to prime potential clients via famous influencers and emotional advertising in the B2B industry. When the clients are ready, B2B marketers can provide them with persuasive and relevant product messages that lead to successful conversions.