Cognitive Computing Transforms Marketing and Sales Operations

    Cognitive Computing, Marketing and Sales

    Organizations are smartly adopting a tactical and iterative approach of applying cognitive computing solutions to marketing and sales strategies  

    Marketers are employing predictive analytics by using cognitive computing tools to prospective customer bases and moving towards a customized marketing strategy for more efficient customer acquisition. Such research methodologies help marketers to explore the potential of trending topics and adjust content strategy accordingly while acquiring insights into customer preferences.

    Also read: I.D. Systems to Acquire Pointer Telocation

    Research indicates that 64% of advanced users already give top priority to cognitive study to define sales and marketing decisions.  Also, these solutions add intelligence to data by reasoning, predicting, and delivering recommendations resulting in sales optimization. Cognitive solutions let marketers speed up the synthesis of information by helping to augment decision making by expanded customer reach, data discovery, and customer relationship management.

    Cognitive computing is a relatively new phenomenon in the market. Hence, a lot of companies are over analyzing their adoption strategy and application methodology.

    Also read: Big Data Analytics and How it Can Be Leveraged Into Content Marketing

    Many organizations take baby steps testing the capabilities of more straightforward cognitive tools used for pattern recognition, natural language processing (NLP), or machine learning to mine new data. But, many industries embed cognitive research into a broader spectrum, offering better customers solutions using market insights, customer buying patterns, behavior, and preference. Collection of all such relevant data is done directly from the customer’s end without having them to deal with any underlying cognition processes. Cognitive APIs are integrated into the dashboard, pulling out and analyzing unstructured data from social channels, including YouTube, Twitter, Instagram, and Facebook. This allows marketing Influencers to work with customers to filter a set of attributes to comprehend an individual’s personality, characteristics, needs, and values to then drive personalized marketing campaigns.

    Read more: How AI Will Redefine the Modern Marketing Campaign

    Companies need to strike a balance by infusing intelligence into buying patterns, to structure marketing campaigns, and target the right audience at the right time. With large-scale transformation coming in, project managers and marketers require extensive training to effectively build a corpus of knowledge for the smooth implementation of cognition processes. Though, many cognitive APIs are virtually mere plug-and-play applications that give detailed information derivation. Cognitive computing has empowered decision makers to forecast what grabs eyeballs providing nudges to schedules, ad sales, and plans to reach and conquer competitor audience effectively. Cognitive capabilities no longer remain a futuristic aspiration as it has swiftly found a place at all levels of the business operation with the promise to find and engage new customers.

    Also read: Systech Partners with Toppan Sign to Deliver Brand Protection Solutions